NB. Due to Covid and staffing, handsets and SIM cards are presently being shipped directly from our supplier. This should not have any impact on delivery times. Accessories, may be shipped seperatley from a different location and may experience short delays. Accessories are shipped by Express Post. All our items are warehoused in Australia and shipped from Australia.
We within a couple of days, depending on the tme of order, in 95% of cases.
Flat rate of $19.95 for any order, anywhere in Australia,. fully insured. Transit times vary between 1 and 4 days depending on the service selected and delivery location.
Airtime Vouchers are delivered by email. Inmarsat 50 and 100 unit vouchers are issued immediately if an instant payment method is used.
All of our handsets come with the appropriate pre-paid or post-paid SM Card.
It's easy to get your SIM Card activated and set up on a plan. Simply use our online form
Connection time is usually less than a day, but in exceptional circumstances may take 48 hours. You will be notified by Email when your connection is active.
We offer a full mufacturers warranty and comply with Australian Consumer Law. All new physical products other than batteries (6 months) have a full 12 month warranty. We'll even pay postage in both directions if your unit needs to be returned for a warranty claim.
We offer Bank Deposit, Credit Card, Polipay (uses your own internet banking) and accounts for commercial customers.
We do not refund on "change of mind", however refunds may be part of a warranty remedy.
Pre-Paid Airtime Credits can not be refunded once issued.
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