BGAN 50 Units Pre-Paid

Pricing

All our prices are INCLUSIVE of GST

Shipping and Dispatch

$14.95 Parcel Post fully insured (3 - 8 days)

$24.95 Express Post fully insured (2 - 5 days)

All packages are fully insured to the point of delivery.

We endeavour to ship within one to two business days, depending on the tme of order.

The above time guides are to major centres and simply an indication of the times for delivery that we are currently seeing.

Australia Post are not currently managing to meet their Service Level Agreements due to volumes and staff issues. We will dispatch and provide tracking details asap.

Airtime Vouchers are delivered by email. Inmarsat 50 and 100 unit vouchers are issued immediately if an instant payment method is used.

SIM Cards

ALL of our handsets come with the appropriate pre-paid or post-paid SM Card.

Getting Connected

It's easy to get your SIM Card activated and set up on a plan.

Connection time is often one business day, but may take 48 - 72 hours. You will be notified by Email when your connection is active.

The process is a few minutes filling in the online form, within a day you should receive an email and SMS to confirm identity. Once confirmed the process continues with your service details emailed directly.

Warranty

We offer a full mufacturers warranty and comply with Australian Consumer Law. All new physical products other than batteries (6 months) have a full 12 month warranty. We'll even pay postage in both directions if your unit needs to be returned for a warranty claim.

Payment

We offer Bank Deposit, Credit Card, Polipay (uses your own internet banking) and accounts for commercial customers.

Refunds

We do not refund on "change of mind", however refunds may be part of a warranty remedy. 

Pre-Paid Airtime Credits can not be refunded once issued. Please ensure you have a SIM card supplied by Sat Phone Sales or confirmed as able to use our pre-paid airtime prior to airtime putchases.

Prices quoted are in Australian Dollars and inclusive of GST. All prices are subject to change without prior notice.

No activation fee charged on initial connection.

If the prepaid amount is not used within the packaged duration and you do not top up within this period, your usage will not be rolled over.

Streaming and ISDN services are available on BGAN, but must be requested at time of activation.

The validity period is the length of time in which units can be used once loaded onto the SIM card. Any unused units at the end of the validity period will expire and are non-refundable.

Cutting off prepaid calls in progress:

• A warning beep on all voice calls (low balance and zero balance).
• No warning when downloading data.
• The data call will be cut off in the middle of the download.

Increments

• Minimum duration is 50 KB for Background IP and 30 seconds for voice calls
• Billing increment is 10 KB for Background IP and 15 seconds for voice calls